Effective Date: September 13, 2026
Top Roof LLC (“Top Roof,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect through https://toproofnj.com/ (the “Website”), how we use it, when we may share it, and the choices available to you.
Top Roof LLC is a New Jersey home improvement contractor located at:
Top Roof LLC
4 W Palisade Ave #1206
Englewood, NJ 07631
Phone: 201-989-0999
Email: info@toproofnj.com
NJ Home Improvement Contractor Registration #13VH11535000
1. Information We Collect
We may collect information that you voluntarily provide to us when you contact us, request an estimate, schedule an appointment, or otherwise communicate with us. Depending on how you contact us, this may include:
- Name
- Email address
- Telephone number
- Property location
- Property type
- Project budget
- Project details and other information you provide about your roofing, chimney, gutter, siding, or other home improvement needs
- Information you provide when communicating with us by phone, email, text message, or other methods
We may also automatically collect certain technical information when you visit the Website, such as your IP address, browser type, device type, operating system, pages viewed, approximate geographic information, referring website, and information about how you interact with the Website.
2. How We Use Information
We may use information we collect to:
- Respond to inquiries and requests for estimates
- Schedule inspections, appointments, and services
- Communicate with you about projects and appointments
- Prepare estimates and proposals
- Provide and manage our services
- Respond to customer-service requests
- Send requested information
- Send text messages when you have separately consented to receive them
- Improve our Website, services, advertising, and customer experience
- Measure Website traffic and marketing performance
- Detect, prevent, and address fraud, abuse, security issues, and technical problems
- Comply with applicable legal obligations
We do not sell customer information as a business practice.
3. Contact Forms
Our Website uses forms that may ask for your name, email address, phone number, property location, property type, project budget, and project details. We use this information to respond to your request and provide information or services related to your inquiry.
Submitting a contact form does not require you to consent to receive marketing text messages. SMS consent, when requested, is collected separately through an optional checkbox.
4. Cookies and Similar Technologies
The Website may use cookies, pixels, tags, scripts, and similar technologies. These technologies may be used to keep the Website functioning, understand how visitors use the Website, measure Website traffic, measure advertising and marketing performance, improve Website functionality, and remember certain preferences.
Some cookies may be placed by third-party services that operate on our behalf or provide functionality used on the Website. You can control or delete cookies through your browser settings. Disabling certain cookies may affect Website functionality.
5. Google Analytics
We use Google Analytics 4, provided by Google, to understand how visitors use our Website and to measure Website performance. Google Analytics may collect information such as device and browser information, IP-related information, pages visited, approximate geographic information, traffic sources, interactions with the Website, and events and conversions. We use this information for analytics and business-performance purposes.
Google may process information according to its own privacy practices. You can learn more at https://policies.google.com/privacy. You may also use Google’s available browser and account privacy controls to manage certain forms of tracking.
6. Google Tag Manager
We use Google Tag Manager to manage Website tags and tracking technologies. Google Tag Manager itself is a tag-management system; tags configured through it may collect information as described elsewhere in this Privacy Policy.
7. Google Maps
Our Website may include embedded Google Maps to help visitors locate our business or understand our service area. Google Maps may collect information about your interaction with the map and may use cookies or similar technologies. Google’s privacy policy is available at https://policies.google.com/privacy.
8. Google Reviews / Trustindex
We display customer reviews using the Trustindex Google Reviews service. The review widget may load information and technical resources from third-party servers and may collect technical information associated with your browser or interaction with the widget. The reviews displayed on our Website originate from Google and are subject to Google’s policies. Trustindex’s applicable privacy information is available through its website and service documentation.
9. Chat and Communication Tools
Our Website may use Chaty or similar communication functionality to allow visitors to contact us through available communication channels. If you use a communication tool provided through Chaty, information you provide may be processed by the applicable communication service. We use information submitted through these tools to respond to your inquiry and provide requested services.
10. Google Advertising and Local Services
If we use Google Ads, Google Local Services Ads, remarketing, conversion tracking, or similar advertising services, those services may use cookies, tags, identifiers, or other technologies to measure advertising performance and interactions. We may use advertising information to understand which marketing activities generate inquiries and to improve our advertising.
Google’s advertising privacy information is available at https://policies.google.com/technologies/ads. You can manage certain Google advertising settings at https://adssettings.google.com/. We do not sell or transfer customer leads to unrelated businesses.
11. SMS and Text Messages
If you separately and voluntarily opt in to receive text messages from Top Roof, we may use your phone number to send messages related to your inquiry, estimates, appointments, project updates, customer service, and, where separately permitted, promotional information.
SMS consent is not a condition of purchasing goods or services from Top Roof. Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP to a text message. You may reply HELP for assistance. For additional information, see our SMS Terms.
Mobile phone numbers and SMS opt-in information will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes. We may share information with service providers that process messages or provide communication services on our behalf.
12. How We Share Information
We may share information with:
- Service providers that help us operate our Website
- Website hosting and technology providers
- Analytics and advertising providers
- Communication and messaging providers
- Scheduling, customer-management, or business-management providers, if used
- Professional advisers when reasonably necessary
- Government authorities or other parties when required by law
- Other parties when necessary to protect our rights, safety, property, customers, or Website
We do not sell your personal information as a business practice. We do not sell or share SMS opt-in information for third-party marketing.
13. Data Retention
We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, providing services, maintaining business records, resolving disputes, complying with legal obligations, and protecting our business. The specific retention period may depend on the type of information and the reason it was collected.
14. Data Security
We use reasonable administrative, technical, and organizational measures intended to protect information against unauthorized access, disclosure, alteration, or destruction. No method of transmitting or storing information over the Internet can be guaranteed to be completely secure.
15. Your Privacy Choices
You may contact us to ask what personal information we have about you, request correction of inaccurate information, request deletion of information where appropriate, ask how your information is being used, opt out of marketing communications, withdraw SMS consent, or ask questions about this Privacy Policy.
To make a privacy request, contact:
Top Roof LLC
4 W Palisade Ave #1206
Englewood, NJ 07631
Phone: 201-989-0999
Email: info@toproofnj.com
We may need to verify your identity before completing certain requests.
16. New Jersey Privacy Law
New Jersey’s comprehensive consumer privacy law, the New Jersey Data Privacy Act, generally applies to businesses meeting specified thresholds, including processing personal data of at least 100,000 consumers in a year, subject to the law’s other requirements and exceptions, or processing data of at least 25,000 consumers while receiving revenue or a discount from the sale of personal data.
Based on the size and nature of Top Roof LLC’s business, Top Roof does not expect to meet those thresholds and therefore does not currently expect to be subject to the New Jersey Data Privacy Act’s controller obligations. We nevertheless provide the privacy choices described in this Policy and will update this Policy if our business or applicable law changes.
17. Children’s Privacy
Our Website is intended for adults and homeowners, property owners, businesses, and other persons seeking home improvement services. We do not knowingly collect personal information from children under 13 for the purpose of providing services or targeted advertising. If you believe a child under 13 has provided personal information to us, please contact us at info@toproofnj.com so that we can review the situation and take appropriate action.
18. Third-Party Websites
Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices, security, content, or policies of third-party websites. We encourage you to review the privacy policy of any third-party website you visit.
19. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, Website, technology, services, or legal requirements. When we make changes, we will update the Effective Date at the top of this Policy.
20. Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact:
Top Roof LLC
4 W Palisade Ave #1206
Englewood, NJ 07631
Phone: 201-989-0999
Email: info@toproofnj.com
See also our Terms of Use and SMS Terms.